Last updated: August 4, 2026
By accessing or using Eutexa ("the Service") at eutexa.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Eutexa is a customer relationship management (CRM) platform that provides email outreach, contact management, deal pipelines, workflow automation, AI-powered features, meeting scheduling, and call logging capabilities.
What Eutexa is not. Eutexa is software. We are not a telecommunications carrier, a licensed telecom service provider, an email service provider, or a registered telemarketer. We do not originate telephone calls or send email on our own behalf. Where the Service places a call or sends a message, it does so using credentials and accounts that you supply and control, and the call or message is made by you, as the calling or sending party, under your own agreements with those providers.
Explicit Consent: During registration, whether via email, Google OAuth, or Microsoft OAuth, you are required to affirmatively check a checkbox confirming that you agree to these Terms of Service and our Privacy Policy. Your account cannot be created without this consent.
Consent Record: When you provide consent, we record the following on our servers:
Ongoing Agreement: By continuing to use the Service after any updates to these Terms, you reaffirm your consent. We will notify you of material changes at least 14 days in advance as described in Section 15.
Withdrawal: You may withdraw your consent at any time by deleting your account or by contacting us at legal@eutexa.com. Withdrawal of consent will result in account termination as described in Section 14.
You agree NOT to use the Service to:
In connection with the calling features described in Section 9, you additionally agree NOT to:
Plans: The Service offers Starter, Pro, and Enterprise plans with different resource limits and features as described on our pricing page.
Billing Cycle: Subscriptions are billed monthly or annually in advance. Annual plans receive a discount as advertised at the time of purchase.
Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period. No pro-rata refunds are provided for partial periods.
Payment Failure: If payment fails, your workspace enters a grace period. During this time, read access is maintained but mutations (creating contacts, sending emails, etc.) are blocked until payment is resolved.
You retain all ownership rights to the data you upload or create in Eutexa. We do not claim ownership of your contacts, emails, workflows, or any other workspace content. We access your data solely to provide the Service.
The Service integrates with third-party platforms (Google, Microsoft, Slack, Meta/WhatsApp, etc.) via OAuth. By connecting these integrations, you authorize us to access the data permitted by the scopes you approve. You may revoke access at any time from your integration provider's settings or from the Eutexa integrations page.
WhatsApp Business Platform (Meta):When you connect WhatsApp, you authorize Eutexa to send WhatsApp messages from your registered Business phone number via the Meta Cloud API. You are responsible for complying with WhatsApp's Business Messaging Policy and Commerce Policy, including obtaining proper consent from recipients before sending messages. Eutexa is not responsible for messages you send or their content.
Notion Integration: When you connect Notion, you authorize Eutexa to read, insert, update, and query content in your selected Notion workspace according to the permissions you select during authorization. You are responsible for ensuring that you have the proper rights and permissions to allow Eutexa to access, import, and process data from the selected Notion pages and databases.
Google API Scopes: We request only the minimum scopes needed:calendar.readonly and calendar.events (calendar access for scheduling and meeting sync), plus userinfo.email and userinfo.profile (account identification at sign-in). We do not request Gmail API access or any Google email or contacts scopes.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
You supply the carrier account.The Service's calling features require you to connect your own account with a telephony provider (such as Twilio or Exotel) using credentials you supply. Calls are placed on your carrier account, from a caller identification number you control, under your own agreement with that provider, and are billed to you by that provider. Eutexa passes an instruction to your provider on your behalf. We do not originate, carry, terminate, or resell telephony traffic.
You are the calling party. For every call placed through the Service, you are the caller for all legal and regulatory purposes. You are solely responsible for complying with all laws applicable to that call in every jurisdiction it touches, including the jurisdiction of the recipient. Depending on where you and your recipients are located, these may include:
Call recording. Where recording is enabled on your telephony provider account, calls placed through the Service may be recorded, stored, and processed to provide transcription, summaries, and CRM logging. Recording law varies and in many jurisdictions requires notice to, or the consent of, some or all parties to the call. You are solely responsible for providing any required disclosure and obtaining any required consent before a call is recorded, and for configuring your provider account accordingly. Eutexa does not provide that disclosure on your behalf.
Human-initiated calls only.The Service's calling features are designed for calls initiated by a person and connected to a person. The Service does not provide, and you may not use it to provide, automated dialing, prerecorded voice messaging, or an artificial or AI-generated voice agent that speaks to a call recipient. If we later offer such a feature, it will be offered separately and subject to additional terms and eligibility requirements.
No compliance warranty. We do not represent or warrant that any use of the calling features is compliant with the law applicable to you. Nothing in the Service or in our documentation constitutes legal or regulatory advice. You are responsible for obtaining your own advice, and for holding any registration, licence, or number allocation your calling activity requires.
Suspension. We may suspend or disable calling features on your workspace immediately, without notice, where we reasonably believe they are being used in breach of this Section or Section 5, or where we receive a credible complaint or a request from a carrier, regulator, or law enforcement authority.
Eutexa provides AI-powered features including email generation, lead scoring, call and meeting transcription and summarisation, and a copilot assistant. AI features consume credits from your workspace balance. AI-generated content is provided as-is and you are responsible for reviewing and approving any content before sending it to contacts.
AI-generated transcripts and summaries may contain errors, omissions, or misattributions. They are a convenience and are not a verbatim record. You should not rely on them as evidence of what was said, and you remain responsible for verifying any information you act on.
We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We are not liable for downtime, data loss, or service interruptions beyond our reasonable control.
To the maximum extent permitted by law, Eutexa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
Without limiting the above, we are not liable for any fine, penalty, regulatory action, carrier charge, service disconnection, or third-party claim arising from the content, timing, recipients, consent status, or recording of any communication you send or any call you place through the Service.
Your data and your recipients. You represent and warrant that you have a lawful basis to hold and process every contact record in your workspace, and to contact each recipient by the channel you use to reach them, including email, telephone, and messaging. Where consent is required, you represent that you have obtained it and can produce a record of it.
Indemnity. You agree to indemnify, defend, and hold harmless Eutexa and its founders, operators, employees, and contractors from and against any claim, demand, proceeding, loss, liability, damage, fine, penalty, cost, or expense, including reasonable legal fees, arising out of or connected with:
This obligation survives termination of your account and of these Terms.
We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request data export before termination takes effect.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.
For questions about these Terms, contact us at: legal@eutexa.com